Frequently Asked Questions

Still Have Questions or Ready to Get Started?

Frequently Asked Questions

Have questions about our irrigation, well drilling, water treatment, or electrical services? Whether you're curious about pricing, installation, or how our process works, we've answered the most common questions to help you feel informed and confident before getting started.

Our team is here to help—reach out today for personalized assistance or to schedule your service.

Q: How long does it take to drill a well?

A: Well drilling completion times vary from a half day to three days or longer. Drilling time is affected by many factors including time to set up, difficult drilling formations and weather. All these factors vary from site to site and well to well. These are also factors that we have no control over. In addition, the time it takes to develop each well is different. Because of these variables there is no way for us to give a fixed time for well completion.

Q: What factors determine the depth of a well?

A: The depth is determined by the location of the aquifer, the amount of water needed, and the geological conditions of the area.

Q: What are the typical costs for well drilling?

A: Well drilling costs can vary significantly based on factors like depth, soil type, and the type of well (residential, irrigation, etc.). The cost is influenced by the depth, the size of the pump and tank, whether it's a constant pressure or conventional system, and the type of well.

Q: Can I purchase replacement parts or filters directly from Kinetico?

A: No, we don't sell directly to the public. You will need to contact D&E Pump (your local Kinetico Dealer) who will have access to replacement parts and consumables, including filter cartridges. Your Kinetico water specialist is fully trained and factory authorized to ensure your system is repaired properly.

Q: I live in the city. Isn’t my water already treated by the municipality?

A: Your city water supplier is not required to provide you with soft water. Many municipalities reduce the amount of hardness to some degree. But according to the U.S. Geological Survey, 85 percent of cities are still supplied with hard water. Your city is required to provide you with water test results that show water hardness; just call the number on your water bill. Many people that use city water choose to soften it to save money on soaps and cleaners, protect their plumbing systems from scale buildup, protect their water-using appliances from hard water scale, provide better water for bathing, healthier skin and hair and eliminate hard water spots, among other things.

Q: What are the benefits of treated water?

A: Soap and detergent usage can be dramatically lowered with soft water. Since the water is already soft, cleaning agents have no hard minerals to react with and overcome. This allows cleaning agents to lather more readily and work more effectively. In fact, a large proportion of the ingredients in most soaps and detergents consist of chemical “water softeners” added to prevent the reaction between the detergent and the hard minerals present in most water (the reaction that forms a sticky residue or soap curd). Since, such chemicals are not necessary for cleaning with soft water, less soap is required. Soft water households experience considerable savings on laundry soap, dish-washing detergent, hand soap and many other cleaning products. Given that soft water contains no scale forming minerals, it leaves the inside of plumbing and water-using appliances free of solidified rock. Appliances operate more efficiently and last longer when using soft water. Leading appliance manufacturers, including Maytag, have recognized the problems caused by hard water and recommend the use of home water softeners to help their own products operate more efficiently. In addition, calcium and magnesium, the two minerals that make water hard, might actually have some adverse effects on the foods you eat and the beverages you drink. First, hardness minerals can detract from the taste of the water, as well as any beverage or food made with water, such as coffee, concentrated juice, soup or even gelatin. Other water contaminants can affect foods by imparting bad tastes or unhealthy compounds. Second, some foods, especially fresh vegetables, don’t cook or taste as good when prepared with hard water because the calcium combines with a protein in vegetable skins, making them tough and sometimes shriveled.

Q: What are some reasons for low water pressure?

A: Low water pressure can be caused by a pipe leak, a weak pump, minerals clogging the system, or a failed water storage tank.

Q: What is the difference between a submersible pump and a jet pump?

A: A submersible pump is located below the water level in the well, while a jet pump is located above the water level and uses a jet of water to draw water up.

Q: Does the Size of the of the Bladder Tank increase your pressure?

A: No, it depends on the strength of the well and the distance between your pump and house. The tank is specifically used for reserved water.

Q: What are the benefits of owning a Reverse Osmosis?

A: - Saves money over buying bottled water - Eliminates the need to buy plastic water bottles - Removes contaminants like lead, chlorine, fluoride, arsenic, pesticides, and nuclear waste - Filters out bacteria, viruses, and parasites like cryptosporidium and giardia - Improves taste, odor, and appearance of water - Produces better flavors and results for cooking

General

Q: Where are you located?

A: We are based in Florida and proudly serve multiple counties including Brevard, Indian River, Orange, and Volusia.

Q: Do you serve both North and South Brevard County?

A: Yes. Our team covers the entire Brevard area, from Titusville in the north to Palm Bay and Melbourne in the south.

Q: How can I schedule an appointment?

A: You can call our office directly or fill out the contact form on our website to schedule service, installation, or a consultation. You can call us at: North Brevard: 321-267-8287 South Brevard: 321-725-9355 Indian River County: 772-208-3282

Brevard County (North and South)

Q: What areas in Brevard County do you serve?

A: We proudly serve both North and South Brevard County, including Melbourne, Palm Bay, Cocoa, Titusville, and surrounding communities.

Indian River County

Q: What areas in Indian River County do you serve?

A: We provide water treatment and pump services across Indian River County, including Vero Beach, Sebastian, Fellsmere, and nearby areas.

Q: Did you know?

A: Indian River County is known for its world-famous Indian River citrus, which relies heavily on efficient irrigation systems to thrive.

Orange County

Q: Do you provide service in Orlando and surrounding Orange County areas?

A: Yes. We serve clients throughout Orange County, including Orlando, Winter Park, Apopka, and other surrounding neighborhoods.

Volusia County

Q: Which areas in Volusia County do you cover?

A: We serve communities including Daytona Beach, DeLand, New Smyrna Beach, Port Orange, and other surrounding cities.

Water System Glossary

• Water Softener — A system that removes minerals like calcium and magnesium that cause hard water.

• Well Abandonment — The proper sealing and decommissioning of unused wells to prevent contamination.

Explore More Services

Talk to an Expert – Financing Available

We believe everyone deserves access to clean, safe water. Let’s talk about financing solutions that work for your budget, so you can move forward with confidence.

Need Assistance?

We are available for emergency after hour calls

• North Brevard: 321-267-8287

• South Brevard: 321-725-9355

• Indian River County: 772-208-3282

Ready to Improve Your Water Quality?